Troubleshooting
No Picture
Power indicator does not light up
- Check whether the power cord is connected properly.
- Press
.
Power indicator is lighting white
- Increase "Brightness", "Contrast", or "Gain" in the Setting menu (see Color).
Power indicator is lighting orange
- Switch the input signal.
- Set "Compatibility Mode" to "On" (see Advanced Settings - Compatibility Mode).
- Move the mouse or press any key on the keyboard.
- Check whether the PC is turned on.
The message "No Signal" appears on the screen
Example:
- The message shown above may appear as some PCs do not output the signal immediately after power-on.
- Check whether the PC is turned on.
- Check whether the signal cable is connected properly.
- Switch the input signal.
- Try setting "Auto Input Detection" in the Setting menu to "Off" and switching the input signal manually (see Auto Input Detection ).
The message "Signal Error" appears on the screen
Example:
- Check whether the PC is configured to meet the resolution and vertical scan frequency requirements of the monitor (see Supported Resolutions).
- Reboot the PC.
- Select an appropriate setting using the graphics board鈥檚 utility. Refer to the User鈥檚 Manual of the graphics board for details.
Imaging Problems (or Both Digital and Analog)
The screen is too bright or too dark
- Adjust "Brightness" or "Contrast" in the Setting menu to adjust it (see Color). (The LCD monitor backlight has a limited life span. If the screen becomes dark or begins to flicker, contact your local 黑料视频 representative. )
- If the screen is too bright, try setting "Auto EcoView" to "On." The monitor detects the ambient brightness to adjust the screen brightness automatically (see Auto EcoView).
The brightness changes on its own
- Try setting "Auto EcoView" to "Off" (see Auto EcoView).
- Try setting "EcoView Optimizer 2" to "Off" (see EcoView Optimizer 2).
Characters and images are blurred
- Check whether the PC is configured to meet the resolution and vertical scan frequency requirements of the monitor (see Supported Resolutions). For information on how to change your computer settings, refer to our web site (www.eizoglobal.com ).
- When an image is displayed with a resolution other than recommended, the text and lines of the image may appear blurry. In this case, try adjusting "Sharpness" in the Setting menu (see Sharpness).
- Try setting the display magnification on the operating system to "100%." When using multiple monitors, try setting the display magnification to "100%" on all monitors.
- Try adjusting "Clock" in the Setting menu (see Analog Adjustment - Clock).
- Try adjusting "Phase" in the Setting menu (see Analog Adjustment - Phase).
Afterimages appear
- Afterimages are particular to LCD monitors. Avoid displaying the same image for a long time.
- Use the screen saver or power saving function to avoid displaying the same image for extended periods of time.
- An afterimage may appear even after a short time period has elapsed depending on the displayed image. In such cases, change the image or keep the power turned off for several hours.
- Check if an interlaced signal is being input.
Green / red / blue / white / dark dots remain on the screen
- This is due to LCD panel characteristics and not a malfunction.
Interference patterns or pressure marks remain on the LCD panel
- Leave the monitor with a white or black screen. The symptom may disappear.
Noise appears on the screen
- In the Setting menu, set "Overdrive" to "Off" (see Advanced Settings - Overdrive).
- When inputting HDCP system signals, normal images may not be displayed immediately.
The positions of windows and icons are shifted when the monitor is turned off/on or when restored from power saving mode
- In the Setting menu, set "Compatibility Mode" to "On" (see Advanced Settings - Compatibility Mode).
Imaging Problems (Analog only)
Screen is misaligned
- Use "Hor. Position" or "Ver. Position" in the Setting menu to adjust the positioning of the screen (see Analog Adjustment - Hor. Position / Ver. Position).
- If the graphics board's utility has a function to change the position of the image, use that function to adjust the position.
Vertical lines appear on the screen / Part of the screen is flickering
- Try adjusting "Clock" in the Setting menu (see Analog Adjustment - Clock).
The whole screen appears to flicker or bleed
- Try adjusting "Phase" in the Setting menu (see Analog Adjustment - Phase).
The color shown on the screen is not correct
- Perform "Auto Range Adjust" in the Setting menu (see Analog Adjustment - Auto Range Adjust).
Other Problems
The Setting menu does not appear
- Check whether the operation switch lock function is enabled (see Locking Operation Switches).
Cannot select items in the Setting menu
- Items that are displayed with gray text cannot be changed.
- "Color" items cannot be changed in some color modes. Setting the color mode to "User1" or "User2" will allow you to change all items (see Color).
No audio output
- This product does not contain speakers.
The message "Changes to this setting听may increase power consumption." appears on the screen
Example:
This is a message that will only be displayed during the initial setup when using a function that may potentially increase power consumption. Select "OK" to proceed to the next step.